SIA Door Supervisor Training

Learn the skills needed to operate legally as a door supervisor

Door supervisors are often the first point of contact between many businesses and members of the public. It is important therefore that they are effectively trained and meet legal requirements in what can be a challenging environment.

The Highfield Level 2 Award for Working as a Door Supervisor within the Private Security Industry is aimed at learners who want to apply for a licence from the Security Industry Authority (SIA) to work legally as a door supervisor. Based on the SIA’s own specifications and updated to meet the latest requirements, it has been developed by Highfield, the leading awarding organisation for security qualifications and written by some of the country’s leading security experts.

To complete this qualification learners are expected to undertake approximately 61 hours of learning. The SIA stipulates a minimum of 44 contact hours (6-days) if self-study is undertaken.

• The main characteristics of the Private Security Industry

• The importance of safe working practices

• Drug-misuse legislation

• Issues and procedures relevant to the role of a door supervisor

• Licensing law

• Queue management

• How to recognise, assess and reduce risk in conflict situations

• Problem-solving techniques when resolving conflict

• Physical intervention and the implications of their use

• The use non-aggressive physical skills to protect yourself and others